 Our History
Founded in 2015, Ningbo Shangxin Caster Co., Ltd. is a enterprise who focus on R&D, manufacturing of casters, the company is fully occupied by professional engineers and well experienced operating staffs.
Company’s products with diameter mainly range from diameter 1inch to 1 meter, the maximum capacity of our single extra super heavy caster is up to 10 tons; Besides we fully support our clients by customizing projects as more such cases are in need for the market requirements and for increasing competitiveness worldwide.
Caster is a small hardware spare part, but it means all to us. As a leading manufacturer of casters, our final goal is to challenge ourselves, pursuit for perfect, every piece of caster is beyond the expectation of customers.
Our Factory
The factory covers an area of 5000 square meters, adopting the advanced casters production technology and technology, the casters are produced with good quality, cost-effective characteristics. Factory has a very strong technical advantage, by domestic and foreign customers praise. In order to achieve the rapid response to the market, our company has established a strong engineering research and development team, we can always customize for customers to develop new products, to meet the customer’s needs.
In order to strengthen the quality control, we built complete quality management system,equipped full range of testing equipment, so that any single piece can pass the life, salt-spray, impact strength testing. We guarantee every procedure is under strict supervision.
Our Product
Our products range from light duty to extra heavy duty caster series; Our main products line on light medium PU on PP casters, heavy duty PU on aluminium casters, PU on caster iron casters, Leveling adjustable casters, nylon casters and rubber casters etc; The size ranges from 1 inch to 1 meter, with capacity from 10kgs to 10 tons; OEM & OEM Acceptable.
Product Application
Products are widely used in equipment, medical, home, transportation, construction, manufacturing and other fields.
Our Certificate
Until now our company has been awarded and certified 'China 3.15 Credit Brand', 'Chinese Famous Quality Products', 'Design patent Certificate' and 'Sira 9001:2015 Quality Management System Certificate'.
Production Equipment
The production equipment includes advanced stamping workshop, welding workshop, spraying workshop, PU workshop, laboratory, mold workshop and so on.
Production Market
In the past 5 years since foundation, benefited to the government policy and high competitiveness of products and service, our company annual sales average value is 1.7 million USD, annual growth rate is about 130%. Our main markets share are in Europe, Southeast Asia and United States, 45%, 28%，18% respectively. From 2020, our company will still continue to maintain the main market in West and north Europe, Southeast Asia, United States and more over we will add some new potential markets in Africa based on products inquiry and experiments.
The predicted growth rate in 2020 will be automatically and accordingly decrease to 90%-95% due to the Global economy depression. However,by the team group, we believe that under the adverse circumstances, we will achieve the reverse impact of performance and good customer satisfaction under the strict product quality and perfect service.
Our Service
Pre-sale: We make clear the details of customer needs, match customer customization requirements, and try our best to think about customer market effect from the customer's perspective, select and suggest suitable products, suggest to provide various suggestions to reduce costs and improve efficiency to improve customer market competitiveness, so as to lay a good foundation for production and gain the ultimate trust for customers.
In sale: Suppliers are not The Superman, as customers are not The God, we are a win-win partnership; Based on which, our salesmen are required to follow up the production node in time and inform the customer in time. In case of force majeure factor or other problems, we should communicate with the customers about the feasible plan in time, so as not to delay the customer's overall sales and inventory plans, from samples, production confirm to the transportation by transparent communication in time.
After sale: Our sales team is required to respond to customer inquiry and request in 7*24 hours in time in one hour break. All our product warranty is under maintenance in 1.2 years and all default products can be returned back for reshipping which is rarely happened based on the defective rate under 3‰. Also, more the detailed needs, free sample from ordered clients will have rights to apply as confirmed with sales department.
|
Products
Enterprise data through authenticate